Privacy Policy

Last updated: 29 April 2026

Sent CRM (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://sentcrm.co.uk and submit an enquiry through our website.

1. Who We Are

Sent CRM provides CRM consultancy services to businesses.

Website: https://sentcrm.co.uk
Email: hello.sentcrm@gmail.com
Business Address: 41 Cumberland Road, London, W7 2ED, United Kingdom

For the purposes of UK data protection law, Sent CRM is the data controller of your personal information.

2. Information We Collect

When you submit an enquiry through our website contact form, we collect:

• First name

• Last name

• Email address

• Phone number

You may also choose to provide additional personal information during further communications with us.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiry

• Contact you regarding our CRM services

• Discuss potential business opportunities

• Provide information you request

• Maintain records of enquiries

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing

Under UK GDPR, our lawful basis for processing your personal information is:

Legitimate Interests – specifically, to respond to enquiries from potential clients and discuss our services.

Where discussions progress toward a commercial agreement, processing may also be necessary to take steps before entering into a contract.

5. How Your Data Is Stored

Our website is hosted by Wix.com Ltd., which processes contact form submissions on our behalf.

Your information may be stored securely through Wix’s data storage systems.

6. Sharing Your Information

We only share your personal information where necessary to operate our business, including with:

• Wix.com Ltd. (website hosting and contact form processing)

• Email service providers (where necessary to respond to enquiries)

We may also disclose information if required to do so by law.

7. International Data Transfers

Some service providers, including Wix.com Ltd., may process or store personal data outside the United Kingdom.

Where this happens, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

8. How Long We Keep Your Data

We retain enquiry information only for as long as necessary to respond to your enquiry and maintain business records.

If you do not become a client, we may retain your information for up to 12 months unless you request deletion sooner.

9. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your personal data

• Object to processing

• Request restriction of processing

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

You can contact the ICO at: https://ico.org.uk

10. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, or loss.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Sent CRM
Website: https://sentcrm.co.uk
Email: hello.sentcrm@gmail.com
Business Address: [Insert your business address]

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

Optional text to place beneath your contact form:

 

By submitting this form, you agree that Sent CRM may use your information to respond to your enquiry. Please read our Privacy Policy.

Link “Privacy Policy” to this page.

This is now appropriately lean for a small consultancy website and avoids overcomplicating things with cookies/analytics disclosures you don’t currently need.